A study on a Statistics Client – Satisfaction Survey by South Sudan National Bureau of Statistics for the Government, the World Bank and a number of other Development Partners. This study is part of the International Development Association (IDA) support to South Sudan on a project support of the implementation of its National Strategy for Development of Statistics (NSDS), 2014-2020. The NSDS project aims at strengthening the country’s National Statistical System (NSS). The project aims to assess data needs, satisfaction with the current state of official national statistics, perceptions of key users of the statistical products and services of national statistical service providers.
It aims to establish a framework for user-producer consultations, including a mechanism for soliciting regular feedback on user satisfaction including a dialogue with users and a mechanism for utilizing user feedback for planning, implementation and monitoring as well as evaluation of improvements under the NSDS programme and finally to develop a user satisfaction framework tool that can be used consistently every year
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